To our visitors and to our customers, we offer this pledge:
We will ask you to provide your personal information to us when you request a quote, enroll for coverage and when you purchase an insurance policy or surety bond from us. We will also ask you to provide your personal information to us when you send e-mail to us from this Web site. When you enroll for an insurance policy or surety bond at THE WARNOCK AGENCY INC, we will ask you to provide your name, home address, mailing address, telephone number and e-mail address. This information will be provided to the insurance company when you purchase an insurance policy or surety bond so the company can establish you as a policyholder. We will maintain a record of your information at the offices of THE WARNOCK AGENCY INC. so we can provide you with policyholder service. The employees of THE WARNOCK AGENCY INC are each required to sign and acknowledge a Confidentiality And Nondisclosure Agreement. Each employee has been instructed on maintaining the privacy of each customer and the importance of protecting the customer’s personal information.
In some cases, we may collect information for underwriting purposes. This information may include social security numbers, home addresses, dates of birth and driver’s license numbers. In addition we may require personal and business financial statements. By providing personal or business information you agree and understand that As part of the underwriting process, we may review your personal and business credit history. To the extent required by law, we will, upon request, provide notice whether or not a consumer report has been requested by us or by an underwriting insurance or surety company, and if so, of the name and address of the consumer reporting agency furnishing the report.
When you purchase an insurance policy or surety bond from THE WARNOCK AGENCY INC, you will pay the premiums with your credit card or personal check. If you use your credit card to pay the premium, your credit card information is deleted from our records after your purchase has been authorized. A transaction number will be provided to you on your Binder Of Insurance or receipt. You may use this transaction number as a reference to the credit card purchase. We do not keep a record of your credit card information. If you pay the premium using your personal check, we will keep a copy of your check in your file.
When you send us e-mail from this Web site, you will provide us with certain personally identifiable information including your e-mail address. An application on our website is approval for us to contact the client by phone, email, text, mail or other electronic and non-electronic method. However, any contact from our agency will only be in regard to the application submitted by the client, the renewal of an existing bond or a transaction resulting from the initial application or bond.
A cookie is a piece of data that is stored on a visitor’s hard drive while they are visiting this Web site. We may utilize a short-lived form of cookie called a session when you visit this site. At THE WARNOCK AGENCY INC, a session is only used to identify one unique visitor from another visitor during a particular website visit. A website visit is the period of active site-use while that unique visitor is linked to our server. We may use cookie technology during a website visit as a tool to carry forward your input information during the enrollment process. This enables the visitor to input their information once and have the information appear later during the enrollment process. No personally identifiable information is stored on the session cookie. The session cookie expires and is deleted from the visitor’s computer as soon as they close their browser or if they are not actively browsing our Web site for more than 20 minutes. Should a previous visitor to our Web site return for a new session, they will be issued a new session cookie, which will not recognize them as a visitor from a previous visit or session.
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